Effective date: 2025-10-29
1. Introduction
Welcome to Scrapewise.ai ("Scrapewise", "we", "us"). Scrapewise provides an automated data extraction and product analytics platform that helps teams extract, monitor, and enrich structured data from publicly accessible websites (“the Service”).
Our platform supports automation-driven scraping tasks (“Automations”), product matching, enrichment, alerts, and integrations to export results (e.g., CSV, Google Sheets). The Service is designed for commercial analytics, competitive pricing analysis, and research workflows.
Use of the Site and Service is permitted only for lawful purposes. You agree not to:
- Violate any local, national, or international law.
- Attempt to gain unauthorized access to any part of the Site.
- Transmit any viruses, worms, or malicious code.
2. Definitions
- Account – The user account used to access the Service.
- Customer Data – All data, content, and information collected, uploaded, input, or generated through use of the Service by the customer (including scraped data and derived data).
- Owner – Scrapewise.ai, the operator and data controller under this Agreement.
You may not copy, modify, distribute, or republish any content without written permission.
3. Data Ownership
By using the Service, the Customer acknowledges and agrees that all data collected, processed, or stored through the Service — including scraped data and any derived datasets — is owned by Scrapewise.ai (“Customer Data”).
The Customer grants Scrapewise.ai a worldwide, perpetual, transferable, sublicensable license to host, use, process, store, display, reproduce, and create derivative works from such data for the purposes of providing, improving, and operating the Service, developing analytics, backups, and related business operations.
The Customer remains solely responsible for ensuring it has the legal right to access, collect, and instruct our Automations to process any data. Scrapewise.ai expressly disclaims responsibility for any unlawful or unauthorized scraping activity.
Scrapewise.ai does not claim ownership of any confidential or proprietary material the Customer manually uploads into the Service (e.g., internal product or client lists). Such content remains the property of the Customer.
Important: You retain responsibility for ensuring you have legal rights to collect any data you instruct our automations to access. Scrapewise.ai expressly disallows certain scraping targets (see Section 5).
4. What the Service Does
The Service automates data extraction, provides product matching and enrichment, enables monitoring of page changes, scheduling of recurring runs, and exports results to CSV. The Service is offered on a prepaid, pay-as-you-go basis. The Customer tops up a balance and is charged per page delivered, at the rates published on the Scrapewise pricing page.
5. Prohibited Targets & Uses
Customers are strictly prohibited from using the Service to access, collect, or distribute content from these categories:
- Child sexual abuse material or any sexual content involving minors.
- Adult pornography sites or explicit sexual content where scraping violates law or site terms.
- Government-protected systems or portals requiring authorization or containing sensitive citizen data.
Customers must also comply with applicable laws (privacy, copyright, data protection), the target site’s terms of service, and must not use the Service for unlawful, abusive, or malicious purposes.
6. Prepaid Balance & Charging
The Customer pays by topping up a prepaid balance. Charges are applied per page delivered, at the published rates. Pages that fail to deliver are not charged, and the same URL is not charged more than once within a single run. Scrapewise may apply throttling, scheduling limits, or additional controls to ensure safe and legal operation.
7. Customer Agreement & Account Conditions
By creating an Account and using the Service, the Customer agrees to comply with this Agreement, maintain a sufficient prepaid balance for the work they request, and accept Scrapewise.ai’s ownership of Customer Data (Section 3). The Service applies no project, task, seat or volume limits; the Customer’s prepaid balance is the only limit on usage.
8. Data Retention & Deletion
Scrapewise retains scraped data for 90 days from the date it is collected. The same period applies to every Customer. When the 90 days end, Scrapewise deletes the scraped data unless retention is required by law.
Customers may request data export before deletion. Retention updates apply only to newly generated data unless otherwise agreed in writing.
9. Security & Access
Scrapewise uses commercially reasonable administrative, physical, and technical safeguards to protect Customer Data. Customers are responsible for safeguarding account credentials. Scrapewise maintains security measures consistent with industry standards and GDPR.
10. Support & Service Levels
Support is available to all Customers.
11. Fees & Payment
Fees. Fees are listed on the Scrapewise pricing page and may change over time.
Billing. The Service is prepaid. The Customer adds funds to their balance in advance, and the balance is reduced as pages are delivered. Prices are published on the Scrapewise pricing page. The balance does not expire.
Refunds. Payments are non-refundable. Amounts added to the prepaid balance are not refundable, including any balance that remains unused, except where a refund is required by law.
Taxes. Fees exclude taxes. Customers are responsible for VAT, sales tax, or similar charges.
12. Liability & Indemnification
Scrapewise’s liability is limited to the maximum extent permitted by law. Customers agree to indemnify Scrapewise for claims resulting from their misuse of the Service or violations of this Agreement.
13. Termination
Scrapewise may suspend or terminate Accounts violating this Agreement or applicable laws. Upon termination, access to Customer Data is removed and data is deleted according to retention rules.
14. Changes to This Agreement
We may update this Agreement periodically. Material updates will be communicated through the Service or email. Continued use after notice constitutes acceptance.
15. Contact
For compliance questions, data export requests, or inquiries about prohibited targets, contact: support@scrapewise.ai
16. Governing Law
This Agreement is governed by the laws of Estonia. Disputes shall be resolved in Estonian courts.
By using Scrapewise, you confirm you have read, understood, and agree to these terms.